Can't access my gamertag

Greetings ladies and gentlemen. I have a dire situation. I had an Xbox 360 for 4 years then after 2 red rings it stopped reading disks. So I bought a new Xbox and transferred my gamertag via USB to the new Xbox. I didn't know it was going to ask me for the windows live I'd I had used to create the gamer tag. Because it never asks you for it when you normally sign in. Then I could not take my account online because I have no remembrance of the windows live I'd or password. And it's been like 5-6 years now. And the information I put in was probably bs because I was like 13. I have already made a new account but I really want to get access to my old one considering it has 60000 gamerscore. Any help would be greatly appreciated. Also if there was a way to access the secret question I remember the answer but I can't find the question because I don't know the windows I'd.
 

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Last updated July 4, 2018 Views 141 Applies to:

Regarding account specifics you will need to contact customer support, no one here can retrieve your account details. 1-800-469-9269

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You can try using the info in this article to find your account information:

support.xbox.com/.../manage-microsoft-account

Hope it helps you out. Otherwise I'd try giving phone support a call, as stated above. Good luck:-)

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