Can't Acces "My Account" tab on website

Hi, I am unable to access the my account tab on the xbox live website. I am trying to make a payment and it just gives me this message:

It appears you've found a glitch in the system.
date: 11/20/2013 5:01:36 PM
code: 5703F1CB10AB9D
id: d3fbea7f-a106-43fe-b723-7299ea6b9729
req: a678d928-5b7b-40b7-9930-3dee659e94b4

Any solutions? I tried making the payment through my console but it does not let me either. I get a billing address error even though everything is correct.


Question Info

Last updated July 5, 2018 Views 2 Applies to:

There is probably a problem with your billing, either your account is in decline or some other issue. You will need to contact support at 1-800-4MY-XBOX to look into it.

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