Can't accept terms of use

Get the following error when I attempt to accept terms of use in account portion of my account:

Please correct, I cant play xbox due to term of use not accepted.

Also I believe I posted another post in wrong section.

Thanks.

Tim (Wolf King1199)

 

Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
date: 11/1/2013 3:13:31 AM
code: 38A47A9A336E1C6
s: miOYCRld4q38ctNP1LYpvA==
id: a3ae6041-57a8-4c34-b249-74d72faa73dc
req: 52bf57a6-6b97-4789-8c2c-e1df330039e4
 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hey there Wolf King1199,

Are you able to accept the Terms of Use via the Console?

If yes, please do so and see if that worked out for you =)

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when i try to console it wants me to sign in to my parents yahoo.com acct that we used 7 years ago that was changed to my Mom's hotmail account that I am logon to forums with.  Not sure what to do next it appears to me that this acct is connected to my gamertag but my console is connected or half connected to another account.  Is this the right place to post this or should I use the contact us option?

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Hi Wolf,

If the current parental account is showing as invalid, the next step will be to give Phone support a ring. They will be able to help set things right. 

Let us know how that goes, or if you have anymore questions.  

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