I am unable to access xbox live because I can't accept terms of service. This being due to not having access to my parent account, which was created almost 6 years ago. I have tried the email recovery form, it has been a week since I submitted it, chock full of helpful info that PROVED that I have access to the account. It said 24 hours at most, I am going on more than 7 days now. I want access to my account, I have spent thousands of dollars over the years on this system, and am fed up of waiting. I can't fix anything due to this terms of service, can't chat with a microsoft employee for SUPPORT because I can't accept the terms of service. I know for a fact calling the support will due me no help, as they have no way of fixing this problem except by accepting my form. My issue number is [Mod Removed], please help or I am going to by a PS4 and be done with this microsoft bull crap.