Can't accept terms and conditions due to parental restrictions.

Unfortunately the parental email bound to my account belongs to my father who passed away last year and didn't leave any passwords behind. Is there any possible way I can change it to my mother's email without knowing the password to the current parental email?

Thanks a lot,

Jordan.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

You can use the 'forgot password' system on your father's email address to log into your Microsoft account found at this address https://account.live.com/ Make sure that you log into the Microsoft account with the same email address as the email address that is asccoiated with the xbox live account in question.

When you log in, you can update your e-mail address from there

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