Can support change my family pack primary holder from a family member to me?

I have Xbox Live Rewards and a high gamerscore, but my primary holder has a low gamerscore. It would be more beneficial for me to be the primary holder, but I can't figure out how to change it.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Unfortunately the Family gold plan is tied to the primary holder, and gold subscriptions cannot be transfered between accounts.


Since the plan is no longer available for purchase, if you were to leave the family, you wouldn't be able to purchase a subscription.


You can try calling support to see if they can do something, but I don't know they will be able to.


Wish I had more for you.

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