Can support change my family pack primary holder from a family member to me?

I have Xbox Live Rewards and a high gamerscore, but my primary holder has a low gamerscore. It would be more beneficial for me to be the primary holder, but I can't figure out how to change it.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Unfortunately the Family gold plan is tied to the primary holder, and gold subscriptions cannot be transfered between accounts.

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Since the plan is no longer available for purchase, if you were to leave the family, you wouldn't be able to purchase a subscription.

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You can try calling support to see if they can do something, but I don't know they will be able to.

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Wish I had more for you.

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