Can not login to Live afte update failed

Recieved a failed update with code 397D-0000-3080-0506-8007-274C.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hey there Squid! I'm sorry to hear you are having some issues updating your console. For this error, please try connecting your console directly to your modem with an ethernet cable. If you do not get a prompt to update, try running a network connection test to see if that helps. Let me know, thanks!

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I used online chat and they suggested the same thing. Apparently the router settings are blocking the update. Once the XBOX had a direct connection everything updated fine.

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I'm glad to hear it Squid! Hopefully everything is running smoothly now, but let us know if you have any other questions. In the meantime, please take a moment to rate my service today. Thanks!

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