Can not connect :(

In the middle of playing, connection lost. Walked through every trouble shooting option however still unable to get connection. Any one able to help? Thanks

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

What Country/State/Province do you live in? USA, Florida

Modem brand & model number: Motorola/Sb5100

Router brand & model number: DLINK Model - DIR615

Network Connection Type: Wireless

If Wireless, what type of encryption are you using? WPA/WPA2

Things you have tried: Xbox support troubleshooting solutions

Is UPnP Enabled? Unk

Is NAT Type Open?Unk

Any Error Codes you encounter: no

What type of internet do you have? DSL

Who is your ISP(Internet Service Provider)?Road Runner

When you run "Test Xbox LIVE connection" what is the exact message shown on screen? "There's a problem with your connection"

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Hey mate, what game are you being disconnected in? Were you able to reconnect after losing your connection? Please provide as much info on the issue as possible.

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Have the old xbox an can't conect what so I do

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Please make a new post with this info.

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