Can not connect to xbox live

So i was playing on xbox live and had to update for Crackdown 2. After the update  i could not get back on xbox live. i cant recover my profile and just got on here with it, but i can not look at anything about my profile on xbox.com.

 

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Last updated July 4, 2018 Views 2 Applies to:

I'm having the same problem, Talked to support about 10 min ago and she informed me that they had been around 20 or so calls about this so far, and the problem was being looked into. She assured me everything was fine with my account.

It doesnt even log me in correctly on xbox.com. hopefully it gets worked out soon.

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I haven't been able to log in since 10:30 pm pacific time.  I've actually experience this a few weeks ago also and it lasted several hours.  Does anyone have any answer for this?

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