This is really starting to frustrate me. I went to the website to turn off auto renewal for my Xbox Live subscription. There is no button on the website to do so. By the instruction's logic that means that auto renewal is already turned off, but when I tried to remove my credit card from the Billings information it told me it couldn't because it was set to auto renewal. I called Xbox support and a guy said he would fix it. He told me that it would not renew the subscription after the current month expired. But when I went to remove the card again it told me that it couldn't and that I needed to turn off auto renewal. This is really starting to make me mad. The only thing I can think of is that Xbox gave me a one month free Gold for the MCC launch, but I should still be able to remove my credit card. Has anybody else had experience with this issue. I'm about ready to call Microsoft and cuss them out. Any information that could save me from making a *** out of myself would be greatly appreciated. Thanks.