can no longer get on xbox live

hey guys 

 

ok so ive been having this problem for a few days now, i cant access my xbox live account to some extent, i can get on it but when i do the only thing its shows in the list are my xbox welcome and xbox live. It says that i am not connected to xbox live and every time i connect i get various errors such as it not being able to read the xbox live names or not being able to pick up my ip adress and ive tried to reset my router and it didnt change anything still cant get on it and ive even tried hooking up to a direct line and it still wont let me access my live account. this started saturday i was on for a bit got off and when i came back it would no longer let me on live so i would just like to know if y'all have any advice b4 i have to call someone ^^

ty for you help <3 much appreciated

 

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Last updated July 4, 2018 Views 3 Applies to:

hmm ok well nvm i got it working now but ty for the help ^^

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Hey there, if you're experiencing the same issue when connected directly to your modem with an ethernet cable, then you'll want to give your ISP a call for assistance with your connection.

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