Can no cancel gold account

I have been trying to cancel gold or a while now, as I no longer am playing online games on my xbox. The website wants to verify my password before it will let me change billing options, I tpye in what I am pretty sure is my password, and it repeatedly tells me it is wrong. Okay, so I try and reset my password, I give the email adress associated with my Xbox Live account, and they NEVER send the code.

Please help me to cancel my gold subscription. I can not find a phonenumber to contact, so I've turned to support forums.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:
Answer

You'll need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or support.xbox.com/contact-us

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