Can I turn the automatic Live renewal off from the web?

According to one of the X-box support pages ( http://support.xbox.com/en-gb/xbox-live/how-to/xbox-live-account-management/cancel-account ) I can turn automatic renewal off without calling. Is there anyone who can verify this?

I have had Xbox live before and I had a HELL of a time trying to get them to turn off automatic renewal, so I hope  you can see why I am skeptical.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

There are a few locations that can turn auto-renewal off through the website, but it's an extremely small number of places. You can try following the support page, but it may not work.

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support.xbox.com/.../cancel-account

 

I know it says cancel - but its auto renew also.

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If you cannot find a way to turn off auto renewal online, you can always contact phone support in your region (support.xbox.com/contact-us) and they'll be happy to assist you.

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