Can i get my old account back?

OK, a while ago, i had my profile on a memory stick, and before i could transfer it back onto my Xbox, the memory card broke and i couldnt get my profile from the memory card. The problem is, i forgot what the hotmail and password is for the account. I remember, i tried to get my account back, but each time i was denied. Now,  what i have just noticed is that im getting Xbox Newsletters to my current email for this account. (MY old account is "SLYce of Dean") I have included an image of one of many emails thats ive received for my old account.

IMAGE: http://gyazo.com/c91e0765f73e41fd9bfbb08482569d91.png?1330186111

Now, if im getting newsletters titlled ""hi SLYce of Dean, Xbox insider is here". , shouldnt i be able to get my account back, since the information is still being sent to me for  my old gamertag?

I need help on how to get this back, since i forgot the email and password, i am eligable to be sent the details to this accounts email. Since the information is correct.

 

Question Info


Last updated July 16, 2018 Views 468 Applies to:
Answer

as I said create your own thread i would suggest contacting MS support to see about getting your account back.

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