Can connect to live- but not video services!

I can connect to Live- but my service times out to Netflix or Zune Video.  I have an episode of Hell on Wheels that I can't watch.  I've purchased a movie through Zune that I couldn't watch and now I lost the points.

I get the error code:  80072f7c 

It says I can connect to live but some services are unavailable.  I can see my gamertag, talk with friends, play games- but no video.

Very frustrating!


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Hey there barder, sorry to hear about the troubles! Have you tried deleting and re-downloading the apps? Make sure to clear your cache in between. Let us know if that helps. :)

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