Can connect to Internet but cannot Connect to XBOX LIVE

I have tried everything including adding ports and turning router and modem off and going from Wireless to Wired connection and nothing seems to help. Here are the specs, if its possible Id really like some help as to why I cant log on, no bans or blocks on m account either.



What Country/State/Province do you live in? Asutralia
Modem brand & model number: NetGear N600 DGND3700
Router brand & model number: NetGear N600 DGND3700
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Internal
Things you have tried: Resetting modem/router. Connection wired from wireless, adding ports to router config.
Is UPnP Enabled? Yes
Do you have a NAT error? If so, what is your NAT? No
Any Error Codes you encounter: Can connect to internet but not Xbox LIVE. LIVE connection error.
Who is your ISP(Internet Service Provider)? TPG

After Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? NONE

 

Question Info


Last updated July 4, 2018 Views 219 Applies to:

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Hey JaZaMiZoN! Can you tell us a little more about the connection issue you're experiencing? Do you have trouble connecting period or can you log on and then are disconnected? Does this happen with specific game titles or on the Xbox 360 Dashboard? Let us know so we can help you out!

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I have a similar problem, i live in the uk and mine has been fine until today, tried everything the support page told me to do, called my isp (virgin media) and they said they have seen no problems with my connection. It knows there is a connection and finds the internet fine, it's just not liking xbox live at the moment.

Hope you can help.

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plus it's just not connecting with games or on the dashboard. period :P

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Basically its a waiting game. something to do with the dns from your isp. mines working now after about a 24 hour period. Id suggest waiting a day. see if you can log on if not make manual dns addresses through your modem and input them to your xbox through configurations

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Same issue here in the US... Just kicked me out of a game of NHL randomly and haven't been able to connect since.. Ive gone through all the steps and my roommate is connected to xbox live just down the hall.  Subscription is up to date too fwiw

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silly question, have you guys downloaded that ghost recon future soldier beta?

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^nope

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I live in the U.S and my xbox won't even connect to xbox live period. When I test the connection It gets past the internet but not past to xbox live, and I've tried everything, unpluging the power from the router to changing the IP address I really need help on this.

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How longs it been happening for venom?

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im getting this issue all day today !

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