Can anybody help me with taking debit/credit card details off?

hi, i added my debit card details on to xbox.com and it is saying that i cannot take the debit card details off :( i know that you can ring microsoft but i dont want to do that because it cost a lot of money :( can you reply to this topic because i am starting to get worried 

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

If you used the card to purchase points, try going to billing.microsoft.com to see if you can remove the cards there.

If you used the card to purchase a gold subscription, then you cannot remove the card while the subscription is still active. If auto-renewal is turned on then you will have to call support to have them turn it off so that you can remove the card when the account reverts to silver.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

ok thank you very much.... will the call cost ?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It shouldn't.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

hay erm well i been getting billed for $2.00 and i havent got anything yet i just sighed my debit card up today plz help

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Please take note of the post date, 06/2011. You should make a new post about your issue instead of Frankensteining an old one. Those are just verification charges to make sure the card works. That $2 will be credited back to you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.