Can 't buy a game, got enough €

Hi everybody,

today i bought a prepaid-card for the xbox 360: 25€. I wrote the code but now i can t pick the money on my account. The money is grey. Normally it is black in the options. So it is not enabled.

If i accept the buy there s a message "u dont have enough money. Statuscode 8013AB07" - but this is nonsense. I got the money, but i can t pick it - wtf!

if i choose payment options this money is also not enabled.

Please help me... :(

Sorry, my english isn t the best!


Question Info

Last updated July 5, 2018 Views 3 Applies to:

oh i got it. there s a message at the support-website of xbox.

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