Built in wifi problem

I have the slim xbox with BUILT IN wi-fi, but i keep getting disconnected from Live with a message saying i need to connect a wi-fi adapter. This is happening every 10-30 minutes. NO its not my router or my ISP
 

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Last updated July 4, 2018 Views 0 Applies to:

the signal is too weak i think. Can you try with an Ethernet cable ?

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i've been having the same problem for the last 12 months. After numerous attempts at getting Xbox support to help me figure it out, I was eventually told by one of the 'support' people "your best bet is to buy an ethernet cable" - 2 problems i have: 1) if i need an ethernet cable, what was the point in me paying extra to get a console with built in Wi-Fi?...................... 2) after purchasing the ethernet cable i am STILL getting disconnected all the time. I've tried different cables/locations etc. NOTHING WORKS !! to me it's a faulty unit, but of course Microsoft won't admit to that !! (and as it's now gone past the warranty deadline, i suppose they don't need to)

(sorry for the 'rant' just sounds like it's not just mine, and I've gave up all hope of getting my problem resolved :-(

GOOD LUCK

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