Bug Report: XboxOne /Win10 Streaming: No sound unless Home Theater Receiver is turned on

My Xbox One console is connected to my Home Theater receiver. Before game streaming from the Xbox One from the Win10 Xbox app, I turned off the receiver (and TV), but I got no audio in the game stream. With the receiver on it works fine. I verified that audio is otherwise working fine on my computer, so this seems to be a bug in the game streaming functionality on the Xbox.


Question Info

Last updated July 4, 2018 Views 14 Applies to:

Hey buddy,

Have you tried using the "Test Streaming" button? This can often report issues that are occurring with the stream

Also worth having a look through these FAQ's, as there are quite a few helpful tips there: support.xbox.com/.../troubleshoot-xbox-app-game-streaming

If that fails, I'd reccomend posting the issue in the "Xbox on Windows" support forum, which you can find here: forums.xbox.com/.../default.aspx

Good luck,



Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.