Brazil's support is very bad

First > I would like to apologize for my english (I am using a translator, but I hope you understand)

My XBOX ONE and control presented defect ! 

47 days have passed > came not get my XBOX

I sent the control >  33 days have passed> since coming to support> not returned ..

XBOX ONE :  

06/12/2013 - request number 1226251945

24/12/2013 - request number 1228378831

15/01/2014 - request number 1230571216

CONTROL : 

16/12/2013 - request number 1227397099

This week will be the last I'll wait.

I decided to put here as a last measure > support in Brazil was unsatisfactory and did not get any information

If you do not have solution> will come with legal action

 

Question Info


Last updated July 4, 2018 Views 24 Applies to:

I would call them.  800-4-MYXBOX.  You may have to enter your country code to dial.  

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That number is only for Canada and US. Brazil is 0800 891 9835

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I call there always . apparently can not help . only new terms are added> absurd

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