Brand new and 2 possible *** ups...help!

Hi,

Just hooked up my xBox today.

2 issues, when connecting to xBox live, I was having troulbe with the drop down boxes for the birthdate. The wrong birthdate was entered and registered me as a child. I am 51.

Second, when asking for the credit card information, saying it will not be billed or stored..will?  should I be suspicious about entering this information?

Thanks!

Mike

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

You shouldn't have any problems when you enter your credit card info. I have mine on my account and there hasn't been any problems. It's works out well with occuring billing when your account gets renewed every year. As far as your birthdate, you can change that by going into your account management on your xbox or on the site. It's an easy fix. Hope this answers your questions.

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Actually it's not possible to change the age of an account once it's created.

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Since the account was created in error...is it possible to just delete it?

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If you didn't connect it to Live you should be able to just delete it off your storage device and start over. If you did connect to Live, then you can delete it off the storage device, but there is no way to completely delete it from the servers. So you would have to have a different email to attach it to.

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You can change the DOB on www.live.com under Profile, not sure if this will change the Xbox DOB or not though, might be worth a try?

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Spurius - That won't actually change the dob on an account.

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Oh, my bad!

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Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region (for example, the adult age in Korea is 20).

Child accounts are tied to an adult's Windows Live ID. The adult account can control Family Settings and restrict some features of Xbox LIVE.

After you reach the age of adulthood (which varies by country and region), you can promote a child account to an adult account. This promotion removes the Family Settings and Xbox LIVE restrictions.

To promote a child account to an adult account

1.Sign in to Xbox LIVE by using the account that you want to change.

2.Go to My Xbox and then select your profile.

3.Select Manage Account.

4.Select Promote Child Account.

Note This option is available only if the date of birth for the account indicates that you have reached the age of adulthood (18 in the United Kingdom). The legal adult age varies by country and region. The age of an account owner is calculated by using the date of birth provided when the account was created. This date cannot be changed. If you entered an incorrect date of birth when you created the account, your only option is to create a new account using the correct date of birth.

5.Follow the on-screen instructions to promote the account.

When the going gets tough find something easier to do.

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Ok....I used a different email and created this account as the adult on the xBox.  Since the other account I created on the xBox is erroneous, and there is no way to delete it, is it safe to just leave it be?

Thank you!

Mike

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You can't ever delete a gamertag totally so you can basically just let it be. If you have the gamertag on your console you can delete it by going to My XBOX > System Settings > Memory > Gamer Profiles > Select the erroneous profile > Press A > Highlight Delete and then select Yes. That should be it :)

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