Bought the new gears console

Hi, thank you Microsoft for giving me back my gamertag from the hacker, I however am having an issue, trying to play deus ex: human revolution, the problem was before i redownloaded via the right gt i was trying to move the licence over to my new console, i can't play the deus ex game now because the licence was switched by the hacker, i was wondering if there is anyway this could be done through microsoft, (i redownloaded the content that requires me to carry on my progress, the content available to those who bought the collectors edition).

Its looking more of a problem to do with the licence since trying to redownload the content did not solve the issue.

Thank you

 

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Last updated July 4, 2018 Views 1 Applies to:

You would have to call support and see if they can do a manual transfer for you.

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was ask to be held whilst this came through, should have it on my new console the licence within a week

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