Both Wii and Xbox 360 won't connect to router

A few hours ago both my Wii and Xbox 360 suddenly disconnected from the router while both were on Netflix and won't connect back up. I've been through the trouble shooting guide twice and tried everything I've seen and nothing is working. My laptop is able to use the internet wirelessly though.

My router is on WPA2-AES already and has been.

I have a Terayon TJ715 modem.

Netgear WNR2000v3 router.

Wireless

I really have tried everything I can think of or find and I'm getting really frustrated. Please help!

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

If it doesnt...hook your pc up as if you dont have a router,use a direct wired connection.make sure your pc is off..then turn it back on and start pc..if it works..shut it down and try one of your consoles in the place of the pc.If that works turn pc off and hook your router back up and game consoles wired or not.If they dont work you can call your internet provider may help...router maker may give better support.Maybe try borrowing a router and software from someone-or buy one see if it works and return it.Those are the only things I can think of.Ive been through that and thats all the things ive done,but I ended up buying a new Net Gear router.Sometimes routers go out when they get old.I had a Linksys that was never used when I got it but a family member had bought a year prior...it stopped working.

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I don't know why or how, but I just turned the xbox back on and it's working now. I have my laptop next to it, now...could it be connecting through that? Any way, thanks for the help and keep posting because I have a feeling this will happen again.

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Can you get online with direct connection to modem wired..if so its your router and you will need to contact them.

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This has nothing do do with microsoft-if both consoles are not working but your pc can access the internet,you probably need to redo your settings.My dad just had the same thing happen to his Wii and had to re enter his info to get it back online.

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