Blu-Ray freezing for a second.

Hi forum users =)

I'm getting a little frustrated with my Xbox One, while watching blu ray movies I'm finding that the films will randomly freeze for a second & occasionally  stutters! Is this a problem anyone else has encountered? It's very noticeable while trying to watch a movie! 

 

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Last updated July 4, 2018 Views 57 Applies to:

Yep, tested this out and both films i tested had a split second freeze during playback.

It only happened twice during both films, but it's still not an ideal situation.

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I've experienced the odd freeze and stutter too.

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Go to you settings, select "disc & blu ray", go to "persistent storage" and select clear. then hold down the power button on the console till it shuts off (not the controller) it should take around 10 seconds. let it reboot and blu rays should play better now

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