Blocked live account

My account is blocked or something because I can't download it and it is the same with my friend's profile. So I tried to download his profile to my xbox because we wanted to give our license to each other so we can play more games together which we purchased online. So when we tried to download the profiles it gives an error code and it doesn't downoad. We tried everything we changed passwords we chaneged email we did everything but it still doesn't work. please help.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

A little heads-up for you.  Using the license transfer tool to share games with other people is not a legitimate use of the tool.  It is intended to transfer the licenses of YOUR games to YOUR new console or hard drive.  What you and your friend are trying to do is considered marketplace theft/fraud and can lead to both accounts as well as consoles receiving permanent bans.  Don't steal.

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