We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Hey Happy, you will need to give phone support a call to resolve this issue. If you're in the US or Canada, you can call them at 800-4MY-XBOX. Please note that you will have to provide identifying details for the account for assistance.
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