Blank screen problem

Ever since the February update when I turn my xboxone on by voice "Xbox on" the console boots up signs me in then the image goes blank. The console is still on because if I use my controller I can hear the beep.  I have to hard reset for it to work. Anybody got any ideas why. 


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Known issue.  MS is working on a patch.  Only solution is to "cold boot" the machine by holding the power button for 5 seconds until it powers down, then boot it back up.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.