Black Screen - Xbox Not Displaying on TV

I turned on my Xbox One today and it seems to power up, but it is not appearing on my TV.  It's like the Xbox One is not sending anything via the HDMI.  I've done a few Google searches trying to reset the Xbox One by unplugging, holding the button on the Xbox, etc, but no luck.

Any assistance is appreciated.

Thank you!

 

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Last updated July 4, 2018 Views 23 Applies to:

had same problem had to send my xbox for service.

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Hey there. You may have to get your console serviced, but first, try holding the Xbox logo for 10 seconds until it shuts down, wait a few seconds, then hold the Xbox logo and eject button simultaneously until it comes back on. This will boot it into a low resolution mode, which sometimes fixes this.

Additional troubleshooting can be found here: support.xbox.com/.../tv-or-monitor-screen-is-blank-while-connected

I have also heard that every once in a while, if you flip the HDMI cable around, it can fix this (move the end that's in your TV to the console, vice versa). If none of that works, you will most likely need to send it in for repair.

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