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I have xbox 1. COD Ghosts starts to load then the screen goes black. I've powered it off, and tried ejecting the disc and putting it back in. The game still won't load completely. An ambassador couldn't help, anyone know what the problem is
Remove the disc (if it's a disc version) from the console. Hold the power button down for 8 seconds until the Xbox powers itself down. Unplug the power from the wall after shutdown and wait 30 seconds. Plug the console back in and hold the power and eject
button for ten seconds to power it up. Insert disc (if it's a disc copy) and it should get past the black screen.
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