BF Hardline freeze ep. 1

Hi, could you help me? I'm trying to play the ep 1 BF Hardline and the image freezes on the initial cutscene.

Obs .: I restarted the console by pressing the button for 10 seconds on and off in order to empty the cache, but not resolved.

What I do?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

I don't know. Try to speak in Portuguese in order to everyone understand since this is the Brazilian forum.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.