I recently purchased "the Infamy of King George" DLCs for Assassins Creed 3 from Xbox Live as they were on sale, the download went OK but when playing episode1 my console froze so I had no option but restart my Xbox. This I did but then found that all 4 GOLD memberships I own had disappeared from my hard drive. I tried to download the lead profile from Xbox Live, everything went OK until the profile started to download, then it stopped and said profiles were unavailable for downloads at this time, try again later. I repeated the process several times but to the same end.
I contacted Xbox support through the website chat option and after over 2 hours of trouble shooting tips it was evident that my hard drive was now damaged!
Xbox informed me that the console needed to be sent for repair and I would have to pay £43.50.
This refused to pay as I am convinced that as the console was working perfectly before I purchased and played the download!
As things stand I have lost my DLCs, the money I paid for them, and now my console is damaged!
Xbox are totally unwilling to take any responsibility for this and I would like to share this experience with the Xbox community!