Being Disconnected from Xbox Live

Hi, last night I have been disconnected from xbox live after only a few minutes of playing. I would login start playing and after a minute or two be disconnected with the 'cannot connect to xbox live' error. After about 10 minutes I can get back on just to to be disconnected again. I have tried many troubleshooting suggestions which none work, I have a modem with a built in router, the Thomson TG782T. I am using a wi-fi connection and still getting 3-4 bars all the time. I have only recently started getting the problem and I hadn't changed my internet settings or anything like that prior to this so I don't know what caused it. Hope you can help, also if you have any questions about my xbox or internet please ask.

-Steve.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Seems there is some matchmaking issues that may be causing this.  The status is below.  You can check the Xbox Live Services and their status at the following page: support.xbox.com/.../xbox-live-status

Matchmaking

Users may experience difficulties with the following services:

   Joining other Xbox LIVE members in online games

Affecting the following LIVE Platforms:

   Xbox 360 Console

4/6/2013 10:42:36 PM PDT:

Some of our Xbox LIVE Silver members keep getting an error when they try to load a saved game in Minecraft, and that’s no good!  We’re hard at work with the game developers to nail down a fix for the problem, don’t worry.  We just want you back to mining and crafting.  Thank you for being so patient with us! We’ll have another update for you when we have more information.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Why is this not happening to everyone, I am the only one of my friends that gets disconnected whenever I log in.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Wait don't worry I'll wait for matchmaking to be fixed.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.