My husband and I are the only ones that play our Xbox 360. We do not have a Gold membership, although we may have had a free trial 6 or 7 years ago when we bought our first 360. (The ones that gave the fabled "red ring of doom"). We sent that one off to Xbox, because they were at least gracious enough to extend the original warranty from 6 months to 1 year. We received a new one a month or so later, and after the warranty on that one expired it started having the same problems. Finally, we just had to break down and buy the one we currently own, new, from a gaming store. Since we already had a perfectly good hard drive (not to mention with all our gaming data and downloads on it), we just bought the Arcade version and popped our hard drive into it. Three to four years ago. If that's what modifying your Xbox is......guilty as charged. The only game we play online is Final Fantasy 11, which does not require an Xbox Live Gold membership, just the standard free Silver, because SquareEnix provided their own online service, PlayOnline. I have never had any problem with these two being compatible, in the 6-7 years of running them on Xbox 360. My husband and I play this together, but he plays from the pc. If you check my gaming history, you may find downloadable content....you may find games that are Xbox Live Gold compatible....then you might notice that I haven't befriended anyone, nor do I have a Gold account, nor have I played online with any of those games.
What I was told on the phone with one of your representatives was that Xbox went through and did a massive ban, and that not all consoles that were banned were necessarily guilty of anything. She sounded flustered, but she was very sweet and patient and helped me submit a complaint on here, that I cannot find (either because it's lost in a sea of other complaints, or because it wasn't approved; although I feel I was rather agreeable, given the circumstances). The first of the month, my husband and I had the charges for four separate Final Fantasy XI memberships taken out of our bank. (I have two sons who also play on their computers with my husband and I). One son is balancing a job, school, friends, and a girlfriend, the other is always on the computer when he is home, and neither one uses the Xbox or is allowed to borrow it, mostly because they have their own gaming systems, and because, once I'm done for the day, it's my "break". (I'm not a big t.v. person).
I apologize for going over into depth about things, but I feel like one of the kids in the class who wasn't responsible for the spitballs aimed at the teacher's back, but who, nevertheless, has to miss recess, so she can punish the right one or ones.
I just realized something, however. My console had been rather noisy, as of late, and my husband suggested it might be on its last legs because he thought it might be either a. the processor, or b. the modem, or c. the fan. When I would start it up and try to play any game, it would make a horrific whining, grinding noise (to be honest, it reminded me of the Atari or Nintendo car race game sounds). It seemed to go away whenever I got logged into Final Fantasy, but with every other game, it just abated a bit. I originally thought, perhaps it was the processor, since the fan cuts on intermittently, and the modem is obviously in use, because it always signed me into Xbox Live automatically when I powered up the console. But, since I can't sign in anymore, it doesn't make that noise so much. It's a lot quieter. So, if there was something wrong with my modem (i.e. it was on its way out) could that cause a red flag to go up? Just curious. It would stink to be banned because of a mechanical issue, but it would also make me feel better, in a way.
I also saw a post earlier on a 160 or so Xbox point glitch (don't know if there is any truth in that, or not) that happened a little while back. It does seem as though I had more points at one point than I had thought, and I'm sure they were probably spent, but it's not hard to hit the "add points" button while you're looking at downloadable content for games or avatars. Especially if you're distracted or tired, and you have your credit card information on file with the Marketplace. (I've done it before). If it's about that glitch, I don't mind paying for the points. They're not that expensive.
If you know any "other" possible reasons why a console might have been banned other than offensive language, modifying the console, getting illegal content (not sure how that's possible), or any other reason that was given on the Console Bans page, I would really appreciate it. If you could reverse the ban, as well, that would be nice also.