battlefield 4 connection lost on multiplayer option xbox 360

Just got this game and have run all updates, but still can't get on multiplayer. Keep getting error message saying connection to ea server lost. Tried signing in with my brothers profile and got straight on. Read a help page that said need to create new profile, but don't want to lose Xbox live etc. What am I doing wrong, why can't I get on multiplayer. Is it NAT status?, if so, where do I change it? Kavo04

Question Info

Last updated July 4, 2018 Views 6 Applies to:

Hello kavo04

I suggest you to follow the steps of this support link in order to locate your problem:

For any eventuality you can contact your net provider and ask them to open the NAT settings for you

Hope this helps!  

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