Battlefield 3/'Player too young' (of age)/Haven't found a solution

I bought BF3 today and upon trying to access the multiplayer I was told 'Player too young' and being 27 I was rather confused. I searched through BF and Xbox forums and all I found was posts about changing your account to an adult account, I dont have the option to do so through my xbox but I wouldn't think I would have to. I made my account 5-6 years ago but I am confident I provided all the correct details. Is there any way to check account details (ie. date of birth) or could someone give me a solution.

 

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Last updated July 5, 2018 Views 32 Applies to:

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im not to sure ethier but if you go to the inside xbox channle scroll along to the end or till you find school of xbox then look though them they explain with a vid

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Sign into your WLID account on the web and check what you have listed as your date of birth.

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I'm in the exact same boat. I'm 21, listed my Bday right, and still no dice.

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I have tried everything and anything on the xbox and windows live websites. I plan to call xbox customer support in the morning, I will post what I find out.

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It would be something you'd need to take up with EA rather than MS since you're trying to connect to their servers with an EA account.

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I just spent the last 3 hours dealing with this.  EA did everything they could on their end and said my correct Date of birth is in their system.  Called microsoft and they said they cannot do anything to help the situation over the phone but referred me to the forums and promptly hung up on me!  This is bologna!  

I saw another post saying that i have to wait until the account DoB reaches 18, how am I supposed to know when that is.  My account says I am 31 years old.  maybe something happened when I registered for Live in Iraq????

Would love to hear an adequate answer.

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My best guess is it's an EA server issue. They've had quite a few problems ever since the BF3 release. Servers down first night, across all games. Then people can't access their online pass, now this.

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This happened to me to! its so frustrating i dont know how many times i got trouble with multiplayer on ea games, and now i get this for the game im most excited about this year. My acount says im 50 years old i think so age shouldnt be a problem. Anyone knows how to fix this or do i have to ask EA about this?

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Spoke to xbox support and they said everything was fine on their end. Yet to call EA and see if they can do anything, not sure if I want to though. This is an absolute debacle so I'm just going to return the game and wait for MW3.

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Hello,

Im from Germany and i got the same Problem and Im 21.

I hate it so much ...

dont got any answers... hope we will find it

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