I ma taking this to the press - all the big and all the small ones I know and hope it catches on.
banning my console, i pay big money just to avoid this hapopening and support has no reply as their seceret group does not discuss any cases with the owner. well I paid a lot of money and have the right to know as there is none in my case and looks like many others as a swarm of people are posting. press may say some cheaters are trying something to get back but closing down something I have paid for with ZERO contact to me shows they think they are infallable to errors and their management simply manages them and not their findings. i am tired spending money at XBOX paying top dollar for everything > 100 games at home all at 60 bucks a piece. no one has tampered with our box or have we done anything wrong online to get this. we designed our use to specifically deter this from happening to us as getting another xbox or account is very troubling - money for me is not the issue but to a lot of people 300 bucks is a hll of a lot.
have some respect for those who have put a lot of money into your company - the beginner person puts ~ $500. after 7 yrs, dude I cant calculate that much...