Dear xbox live support,

My old account was recently banned for life because I was receiving promotional offers on microsoft points,and reselling them.I am extremly sorry and have stopped doing it.I didnt originally know it whent aganst the terms and conditions because,lets be honest,nobody reads the tearms and conditions.but I understand why i was banned know,and i have stoped,I was wondering if there was anyway to get my account back?

                                                sincerly,loyal xbox live costomer.


Question Info

Last updated July 5, 2018 Views 1 Applies to:  <-this is where you should post.


And the sad fact is permanent suspension means PERMANENT SUSPENSION. No suspension is EVER overturned (unless your account was stolen and the thief got it banned, not you).


But you can create a new account. I'd suggest reading the rules you're agreeing to this time, it only takes 5 minutes.

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