My son was playing call of Duty ghost, when he was doing really good, he switched to MW3 and then it gave him a message that disconnected form Xbox profile signed in elsewhere, and then a baned of life was shown. He said he was not talking and playing with no one that he knew at that time. I would like some good evidence that just a explanation of the code of condut, if you cannot reactiviate his account. I will have to file a complant at the BBB if this matter is not resolved with evidence. As you all know some people take gaming a little to seriously and I think he was a victim of a false report.I difintely at no have heard my son cuss like some other people over the X box dropping "F" bombs everywhere. His gamer tag is [Mod Removed]. I have already chatted with Microsoft support they have everything documented. I never received an email about this incident. For the amount of money thaT GOES INTO the Xbox, games, membership I would expect to speak to a live person. I would aslo expect the reimbursment of the active Live membership to me.