Banned!

I got a message saying that my console has been banned in violation of the terms of use.  I dont mod or anything.  The last owner of the console didnt mod.  WHY DID ME CONSOLE GET BANNED???!!!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Microsoft do not un-ban previously banned consoles as they are permanent. They do not ban people's consoles/accounts lightly, they do so after several investigations.           

The most common reason for a banned console is modifying it, but there are other reasons such as marketplace theft.
  
You might want to post in section 14 in order to get an official answer. Although they might just delete your thread and post a link like below as they do not discuss console bans.

Console Ban

You might also want to check out this thread.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

so was mine and i dont no why ??

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

dude i got banned to but not console ban just banned for no reason i mean it saids code of conduct dude i never messed up the code of conduct ive never modified or hacked anyones profile or game and ive always joked with my firends never messed with them and ive never done anything wrong i got banned forever even though ive done nothing wrong all my money is gone i spent so much on videos and wasted hours and hours on acheivements its all GONE im just so mad i can't stand the fact that microsoft can just ban you like that and take all that money you used and all the time you used earning those acheivements i mean how would you feel if your life was pretty much xbox live all day and it was taken away i mean i can't even get a refund for all my spent money

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi there! Unfortunately Support agents will not be able to help you out with this issue. The only people who deal with this type of thing is the Enforcement Staff. Depending on your issue, please refer to one of the following links. Thank you!

For account suspensions, please post in forums.xbox.com/.../41.aspx.

For console bans, please read http://xbox.com/consoleban.

For "marketplace theft" issues, please read forums.xbox.com/.../62589.aspx.

For general info on violations and penalties, please read support.xbox.com/.../terms-of-use-conduct.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.