banned

Hello I went to buy my console at a Microsoft and when i brought it home i didnt have internet so i was playing single player for about 2 months  then i had xbox live well i got hook up to xbox live and was playing gta and i was flying a car and people were saying my xbox was modded i dont know what that is so please help and then when i did an update it gives me a status code 



                                                         Status code:  335A - 351F - 1380 - 0700 - C000 - 000E

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

"This error occurs if your console has been tampered with or modified. Your console can no longer connect to Xbox LIVE, install software updates, or play new games that require a console software update.

Physically disconnect your network cable or remove your Xbox 360 Wireless Network Adapter from the console.

You can use the following steps to turn off the automatic sign-in so that you can play games offline. To turn off auto sign-in:

1.Restart your console.

2.Select No if you are prompted to update your console software.

3.Press the Guide button on your controller.

4.Go to Settings, and then select Profile.

5.Select Sign-in Preferences.

6.Set Profile Auto Sign-in to Off.

7.Press the B button on your controller to return to the Xbox Dashboard.

Your console can now play your existing games offline. Any future attempts to sign into Xbox LIVE or update your console software will result in an error."

--------------------------------

As you said you never tampered with your device so what i would do if i where you would give XBoX a call at the following number and explain to them what the problem is and they will be able to help you out. 1-800-4my-xbox

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.