I have never done anything to be banned on my xbox. All I have done is switch hardrives to the bigger xbox elite one. This is such crap, I have been a loyal customer to xbox for 5 years. I have talked to countless peons that cannot tell me crap about why I have been banned. They need to just look at my customer history and realize I am no hacker or cheat. I have asked to talk to someone higher up and they refuse. One day xbox is going to lose a lot of its customers and this is why. I have spent the past 5 hours on the phone with them, and they stilll cannot do anything. First of all they need to have better customer support, I should know exactly what I did wrond instead of getting a lecture on what not to do. Second of all it seems like they just want to ban innocent people that have never done anything. I am a college student who is tight on money as it is. I can't even begin to realize how I can afford a new one. We should have sued them when the first batch of xbox 360 came out and were defective. They failed us then and they are failing us now.
Loyal Banned Customer