banned console

serial number:- [mod removed]

gamerteg rebecca218.

Hi, my son is the owner of the above account, he uses this on my console which for some reason has been banned from using live.

My son is autistic, why have you banned my console?  I now can't use it for myself. Also my son has paid for xbox live until jan 2012 and he has just bought battlefield 3 but now can't play it online.

Please tell me why you have banned the whole console and not just my sons account.

I think this is very unfair when it is a family console.

I hope you haven't banned the console just to make me buy a new one because I won't.

Many thanks

mrs barton

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

You may also post about this in our forum dedicated to enforcement action, here: forums.xbox.com/.../41.aspx

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Possible reasons for the ban could be because of an issue with illegal modding being detected on the console, but if you feel this is not the case. Please give Xbox Support a call!! Their information can be found on this page. support.xbox.com/.../call-us

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List of a number of reasons why the Console can be Banned from Xbox Live www.xbox.com/.../consoleban

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