Banned console

Hello,

I have an issue where my console has banned, I rang the xbox live support team and they couldn't help me because it was something out of their hands.
I'm posting here to see if I can get this resolved. It came to my attention when I rang the support team that the ban is usually for tampering. Well I'm shocked with all honesty as I've had my xbox for 3-4years now, completely legit, the casing has, or never will be breached. No tampering has occured on my xbox or ever will.

The weird situation with this was, I turned on my xbox, signed into xbox live.. all was fine. I even joined an xbox live party and had a chat with a friend, then I went to load up my call of duty: black ops and then during the loading screens it kicked me from xbox live and came up with this ban. I had been playing previously before hand today and nothing was wrong, nothing ever has been wrong, until today.

I would like to know why I was banned, because I find this well and untruly fair. I have paid for everything, played legitly and everything that I have for my xbox is legit.

The last thing I downloaded to my xbox was the Call of duty: black ops rezzurection map pack and the battlefield caspian border gameplay.
My console serial is 113424690405

I have also sent an email, but I thought it also might be handy to post here.

Thankyou,
Yours sincerley
Alex

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

For account suspensions, please post in forums.xbox.com/.../41.aspx. For console bans, please read http://xbox.com/consoleban. For general info on violations and penalties, please read support.xbox.com/.../terms-of-use-conduct.

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