banned console

My console was banned for no reason i call microsoft and they said to leave massage on the web site they gave me an code.

 

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Last updated July 4, 2018 Views 7 Applies to:

Yeah you have just become a victem of the old bait  and switch where the answer is the bait and you get another turn around.

Here is what to really do go to the BBB.org website and file a complaint on XBOX microsoft

then they will get you in contact with

Matt Munsinger

XBOX Exceptions Analyst

Customer Advocacy & Exceptions Management Team

TEL: 1.866.425.9899 EXT: 1143765

Monday - Friday: 8am - 4pm PST

call him he will tell you why your were banned and if you are eligible to be unbanned

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Microsoft do not un-ban previously banned consoles as they are permanent. They do not ban people's consoles/accounts lightly, they do so after several investigations.      

The most common reason for a banned console is modifying it, but there are other reasons such as marketplace theft.
  
You might want to post in section 14 in order to get an official answer. Although they might just delete your thread and post a link like below as they do not discuss console bans.

Console Ban

You might also want to check out this thread.

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Hi there! Unfortunately Support agents will not be able to help you out with this issue. The only people who deal with this type of thing is the Enforcement Staff. Depending on your issue, please refer to one of the following links. Thank you!

For account suspensions, please post in forums.xbox.com/.../41.aspx.

For console bans, please read http://xbox.com/consoleban.

For "marketplace theft" issues, please read forums.xbox.com/.../62589.aspx.

For general info on violations and penalties, please read support.xbox.com/.../terms-of-use-conduct.

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