I had my account banned several months ago, never got a response.
but that's not my concern at this moment. my concern is that I went into account recovery to recover an account under the account. I clicked "A" and it went into recovering my main account by mistake. I soon get a message stating the error code 80154005, then your "service" decides that it should just delete my account all together. What makes you guys have the right to not only ban my account but completely wipe my profile from my xbox, i didn't authorize this! I still used the account and now everything is gone.