banido sem motivo aparente

entao pessoal,meu console foi banido da live,a gamertag que eu uso nao,nenhum motivo aparente já que nunca foi desbloqueado nem nada travado de fábrica nunca abri nem abriram ele e talz,queria saber o que posso fazer a respeito já que no console aparece a mensagem que a microsoft nao fornece detalhes,liguei para o 0800 8919835 que seria o suporte da xbox live no brasil,mas a atendente parecia ser de portugal engrraçado isso,tentei pegar informaçoes mas ela nao pode me ajudar,e me disse que geralmente tem algum motivo para ser banido e dificilmente eu teria sido banido por engano,me aconselhou ler os termos de uso e talz ver c eu tinha feito algo errado,porem tenho certeza que nada fiz errado para o console ser banido,queria informaçoes ao que mais posso recorrer para ao menos ter as informaçoes de por qual motivo baniram meu console,resolvi postar no forum para ver se alguem me ajuda pois no atendimento eles nao teriam como me passar as informaçoes,se nao der para voltar ao atras mesmo eu achando um absurdo memso quero ao menos saber a desculpa que iriam me dar por eu ter levado ban.

Se alguem puder me ajudar agradeço,flws

 

 

 

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Last updated July 5, 2018 Views 5 Applies to:

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estranho isso ai

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Não usou algum HD genérico ou alguma gambiarra no aparelho?

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nao,hd original nem gambiarra alguma,já conferi tudo o que poderia ser motivo e nada justifica.

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Você baixou aqueles perfis que vêm com jogos que facilmente são encontrados no Kakashi? Se sim, está aí o motivo, se não, a MS vai lhe desbloquear e lhe dar 1600 MS Points e 3 meses de Gold, já saiu a notícia que alguns foram bloqueados por erro do programa de Scan deles.

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cara ,nem sei o que é kakashi entao com certeza nao baixei,e eu vi que alguns foram bloqueados indevidamente mas foi num periodo de tempo anterior ao que eu fui aconteceu comigo semana passada,ninguem sabe algum e-mail ou outra coisa que eu possa reclamar?

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ninguem?

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isso aconteceu comigo ja voltou ao normal...so que prometeram live de 3 meses e nada..so chegou 1600 pontos!!

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tem o numero pra fazer ligaçao!!! q funciona de segunda a sexta!!

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manda um email pra microsoft americana, somente lá vao resolver seu problema, eles me baniram tambem sem motivo recebi um email dizendo que era um problema de software me pedirao desculpas pelo encoveniente desbanirao meu console agora ele ta funcionando normal e os cara me prometerão 3 meses gold e 1600 points, mas veio so os points vou recorrer novamente a live americana e vou reclamar mais uma vez ate eles me derem o que é de direito meu legais.

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nem sei oq lhe dzer, pois entrei agora...

eu espero q nao acontça comigo...

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