Bad ethernet port?

I recently moved states for a new job, and when I went to hard wire my xbox to the internet modem, xbox live was saying there was no connection.  Are there any settings on the xbox or internet I can change and try?  Or is it possible the port in the xbox went bad?  So far I have tried a different ethernet cord, different outlets in the internet modem and tried plugging directly into the wall.  My service provider took a look and they said there are no issues on there end.  Any other ideas?

 

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Last updated July 4, 2018 Views 4 Applies to:

Have you tested the connection using a different device, such as a laptop? If it works on a different device using the same port and ethernet cable then it most likely has something to do with the Xbox.

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Yes, plugged in the blue ray player and updated it.  Must be the xbox.  Best bet to send to Microsoft for $100 out of warranty re-pair?  Suggestions...

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It's possible the port went bad due to some sort of an electric surge or something of the sort. I believe your only two options would be to either go wireless (get a wireless adapter of some sort if your console doesn't already have built in WiFi), or send the console in for repair, which can be done here.

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