B button doesn't function properly with headset plugged in

I bought my xbox one in November and it's now May, and I've noticed my b button doesn't work properly when I have my headset plugged in and the other half of the time the headset doesn't work. I know it's not the headset as this is my second headset. Like the b button either is always working but isn't pushed down or it simply just doesn't function.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Allow me to elaborate on the is always working part, I mean the b button doesn't stop backing me out of the screen I'm trying to get to.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.