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Hi,

Why is my avatar grey?

http://avatar.xboxlive.com/avatar/DonkeyCow/avatar-body.png

Thanks,

Leigh

 

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Last updated July 5, 2018 Views 39 Applies to:

Did you recently update your avatar? It looks like it just isn't available at that link. Your profile seems to be showing the avatar alright.

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No, I haven't updated the avatar for a while. I tried changing something to see if it refreshed the image but not luck.

Yeah, the avatar that's in whatever extension silverlight uses works fine but the static .png image is wrong. I just need to know if there's something Xbox can do to refresh it or something like that...

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Have you recently changed your GT or WLID?

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No. I've never changed either.

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You could try completely deleting your avatar through the editor and remaking him (if it's not too much hassle). I'm not sure if it will work, but it's worth a shot.

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I may as well give it a go. Is there a way to delete it all at once?

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Yeah, when you are in the Editor, there should be an option to delete or start over. This takes you back to the first generic Avatar pick before you can customize the new one.

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Sorry, I should've mentioned that I found it, deleted and then remade it but to no avail...

Guess I'm just stuck with the grey one!

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Hmm, that's weird. Are your friends able to see your avatar on the console? It shows up in your .com profile, so I know it's hitting the servers. To be completely honest, I'm not entirely sure where to go from here. I'll ask around to see if I can figure out who to contact about this. If I find anything out, I will post back here. Sorry for all the hassle!

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